Comments:
5400sq location with over 12,000 gallons of Freshwater & Saltwater Fish Coral
and Inverts. Installation & Maintenance Available.
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DATE: 1/17/2005
About a week ago, I went to Seatopia Aquatics (a store listed in your site)
to buy some fish to complete the load of my tank. I have my tank for two years
since cycled and I have never had a problem, except for two aggressive betas
that were killing other fish. Two or three days after I placed the new fish,
I noticed the symptoms of ich in some of the newcomers. A week after, all
the population is infected -even my old ones- and I have tried to deal with
the outbreak. I have already lost 3 fish. I went to the store trying to get
some clues. I observed the tanks over there and I saw many dead fish, as well
as the presence of ich in some of their tanks. Then, having clear the origin
of the disease, I explained the manager what happened and I requested him
for some kind of agreement. I specifically asked for us to share the value
of the medication and for the new fish to replace the dead ones, as soon as
the outbreak is controlled. It seemed pretty reasonable for me, as it is clear
that his fish were contaminated and sharing the value means only that he would
not profit but it will not have any cost for him. He laughed and just showed
me a signal: no warranty on livestock. The lack of respect and responsibility
from this store is outrageous and I feel my duty to inform other customers,
not to say you shouldn't be listing them.